Visitor Information
CHANGES TO OUR VISITOR POLICY DUE TO COVID-19
We understand that patients, families, and loved ones want to be together during illness or hospitalization, and while we are empathetic to this, we must focus on our responsibility to keep our patients, employees, and community members safe. Please review our updated visitor policy prior to coming to the Hospital.
Welcome
We have updated our visitor policy, please review prior to visiting the Hospital. Patients receiving outpatient care must be screened upon entering the Hospital. To protect our patients, staff, and visitors, individuals experiencing fever, cough, sore throat, shortness of breath, chills, body aches, headache, fatigue, weakness, or new loss of taste or smell in the last 7 days, or those who have traveled to a high-risk area for COVID-19 outside of Massachusetts, or have had contact with a person known or suspected to be infected with COVID-19 in the past 10 days will not be allowed to enter the Hospital for visitation. We thank you for your understanding and cooperation.
Visiting Hours
Maternity
Only a pre-approved doula, birthing partner, and one additional visitor at a time during visiting hours of 1 pm - 8 pm.
Medical/Surgical
(Balfour/Montplaisir/Telemetry Observation/McCann Units)
Beginning June 8, 2021, our visiting hours will be 1:00pm - 8:00pm. Patients can have more than one visitor per day, however only one will be allowed up at a time. Please note, as we are still following social distancing guidelines, visitors will not be able to gather in the waiting areas. No food or drink will be permitted.
Intensive Care Unit (ICU)
No visitors at this time.
Masking
While the mask mandate has been lifted in the state of Massachusetts as of May 29, 2021, as a healthcare organization safety remains our number one priority for our providers, anyone entering either the Hospital or one of our Associates practice locations will be required to wear a mask and follow all the safety protocols designed to protect patients, caregivers, and visitors.
All patients/visitors of Sturdy Memorial Hospital must wear a medical/surgical mask, including while visiting patient rooms at all times. Cloth masks, scarves, bandanas, neck extenders/gaiters and handkerchiefs are not allowed. Patients/visitors not wearing an approved medical/surgical mask will be given one when arriving at the Hospital.
Food & Beverage
No outside food or beverage is allowed in the Hospital. The cafeteria is not open to the public or visitors at this time.
Flower & Balloon Policy
All floral and plant arrangements must be delivered to patients in some type of vase, since our nursing stations are not equipped with these items. Due to space restrictions in patient rooms, floral and plant arrangements may not exceed 18" in height or width. Likewise, fruit baskets should not exceed 12" in size. Live potted or fresh-cut evergreens are not permitted in the hospital due to their flammable nature.
Loose balloons, balloon bouquets, and balloons made of latex are not permitted in patient rooms or in the hospital. However, one single mylar balloon (up to 18" in diameter) is permitted, as long as it is tied to, or weighted with, an anchor (such as a candy jar or stuffed animal).
Smoke & Tobacco Free Campus
For the health and safety of our patients, visitors and staff, we are a smoke-free institution. Smoking is not permitted anywhere on our campus.
Wi-Fi
Free wi-fi services are available at the hospital on a public network, it does not require a password.
