Visitor Information
CHANGES TO OUR VISITOR POLICY DUE TO COVID-19
We understand that patients, families, and loved ones want to be together during illness or hospitalization, and while we are empathetic to this, we must focus on our responsibility to keep our patients, employees, and community members safe. Please review our updated visitor policy prior to coming to the Hospital.
Welcome
At this time, visitors are not allowed to visit the Hospital. Patients receiving outpatient care must be screened upon entering the Hospital. To protect our patients, staff, and visitors, individuals experiencing fever, cough, sore throat, shortness of breath, chills, body aches, headache, fatigue, weakness, or new loss of taste or smell in the last 7 days, or those who have traveled to a high-risk area for COVID-19 outside of Massachusetts, or have had contact with a person known or suspected to be infected with COVID-19 in the past 14 days will not be allowed to enter the Hospital for visitation. We thank you for your understanding and cooperation.
Visiting Hours
Maternity
Only a pre-approved doula and birthing partner are allowed. No other visitors are allowed at this time.
Medical/Surgical
(Balfour/Montplaisir/Telemetry Observation/McCann Units)
No visitors allowed at this time.
Intensive Care Unit (ICU)
No visitors at this time.
Food & Beverage
No outside food or beverage is allowed in the Hospital. The cafeteria is open to employees only.
Flower & Balloon Policy
All floral and plant arrangements must be delivered to patients in some type of vase, since our nursing stations are not equipped with these items. Due to space restrictions in patient rooms, floral and plant arrangements may not exceed 18" in height or width. Likewise, fruit baskets should not exceed 12" in size. Live potted or fresh-cut evergreens are not permitted in the hospital due to their flammable nature.
Loose balloons, balloon bouquets, and balloons made of latex are not permitted in patient rooms or in the hospital. However, one single mylar balloon (up to 18" in diameter) is permitted, as long as it is tied to, or weighted with, an anchor (such as a candy jar or stuffed animal).
Smoke & Tobacco Free Campus
For the health and safety of our patients, visitors and staff, we are a smoke-free institution. Smoking is not permitted anywhere on our campus.
Wi-Fi
Free wi-fi services are available at the hospital on a public network, it does not require a password.
