Hygiene & Safety

Hand Hygiene

Proper hand hygiene can keep you healthy. It is the single most effective way to prevent the spread of many types of infection and illness, including cold and flu viruses. Follow these guidelines from the Centers for Disease Control and Prevention (CDC) to help keep you and others healthy.

When To Wash Your Hands

  • Before, during, and after preparing food
  • Before eating food
  • After using the restroom
  • After changing diapers or cleaning up a child who has used the toilet
  • Before and after caring for someone who is sick
  • After blowing your nose, coughing, or sneezing
  • After touching an animal or animal waste
  • After touching garbage
  • Before and after treating a cut or wound

How To Wash Hands

Wash your hands with soap and warm running water for at least 20 seconds. Be sure to scrub the backs of your hands, between your fingers, and under your nails. Rinse well and dry your hands with a clean towel, or air dry them. If soap and water are unavailable, use an alcohol-based hand sanitizer by rubbing the product all over the surfaces of your hands and fingers until they are dry. Hand sanitizers are not effective when hands are visibly dirty.

Ask Others To Wash Their Hands

We educate staff and perform regular audits to ensure compliance in proper hand hygiene. Patients are encouraged to ask Hospital staff, as well as family members and visitors, if they have washed their hands.

Cough/Sneeze Etiquette

To help stop the spread of germs and illness such as the flu, cover your mouth and nose with a tissue when you cough or sneeze. If you don't have a tissue, cough or sneeze into the crook of your elbow, not your hands; put your used tissue in the wastebasket; and clean your hands after coughing or sneezing.

Infection Control

Preventing the spread of infection is extremely important to all of us. You may see workers wearing gloves, gowns or face protection while performing certain procedures. Standard precautions like these are practiced when contact with body fluids is likely, in order to protect all patients. Additional precautions may be necessary for some conditions and a door sign with instructions about protective apparel may be posted. Hand hygiene is very important in preventing the spread of infection. Do not hesitate to ask any caregiver; whether a hospital employee or family member; to wash or sanitize their hands before caring for you. Hospital workers are required to wash their hands with soap and water or use alcohol sanitizer before and after caring for each patient. We suggest that visitors also wash or sanitize their hands when entering and leaving your room.


Your safety is paramount to us. Expect to participate in all decisions about your care. Ask questions about your medications, treatments, tests and other aspects of your care. We welcome you as a partner on our safety team!

Falling Star Fall Prevention Program

Falls can happen to patients of any age. Keeping you safe while in the hospital is our biggest goal. You can help by calling the nurse at any time if you have any questions or need assistance of any kind. Ask to keep everything you need within reach, including your call button. Always wear non-skid footwear when walking. Use your glasses, hearing aids and/or any walking aids.

Decrease Risks

We aim to decrease the risks of falls during your hospital stay by:

  • Working closely with you and your family to promote safety and to let you know what you can do to avoid falls, while in the hospital
  • Making sure your hospital room and the nursing unit environment are as safe as possible
  • Assessing each patients risk for falls
  • Delivering care to minimize any risks identified

Fall Risks

Some common reasons why any patient may be at risk for falls are:

  • History of falling
  • Vision and/or hearing problems
  • Weakness
  • Taking certain medications
  • Having sudden urges to use the bathroom
  • Confusion anxiety
  • Recent surgical procedures
  • Being in an unfamiliar environment

High risk patients will be given yellow no-skid socks and a yellow sticker applied to the patients hospital identification bracelet. A device may also be used that will alarm when the patient tries to get up without calling for help.

Safety at Home

Remember that even when you are being discharged, you may be weak or unsteady on your feet making you at risk for falls.

Do A Home Safety Check

  • Get rid of clutter, scatter rugs or electrical cords that you might trip over
  • Improve lighting; use a night light
  • Keep items you use often in areas within reach
  • Always wear non-skid footwear
  • Follow your discharge instructions around walking and any strengthening exercises
  • Get up slowly after sitting or resting

Flower & Gift Delivery

We deliver to patient rooms! Flowers and gifts can be ordered over the phone and will be delivered by a staff member to the patient. Call us at 508-236-8044 to place an order.

Upcoming Events

Cheer Cards

You can send a patient a Cheer Card by selecting from the many different templates we have available on our website. Cards may be emailed directly to the patient or printed and delivered to the patient by a staff member or volunteer.

Send A Cheer Card!