person speaking with physician through video visit

Sturdy Memorial Associates is now using TeleHealth video visits for current Sturdy Memorial Associates patients. These virtual visits allow you to stay in the comfort of your home while providing you with a real-time connection with your healthcare provider on either a mobile device, tablet, or computer.

How to Schedule: To schedule a TeleHealth visit, you must call your Sturdy Memorial Associates provider's office. If you are not a current SMA patient, you may be eligible for an urgent care TeleHealth visit.

Am I a Candidate for Virtual Visits?

You may be a good candidate for virtual visits if you are experiencing any of the following symptoms:

  • Acne
  • Allergies
  • Cough
  • Ear Problems
  • Headache
  • Insect Bites
  • Nausea
  • Pink Eye
  • Rash
  • Respiratory Problems

How TeleHealth Works

1. Call your Sturdy Memorial Associates primary care office or provider to review your symptoms and request a video visit. Based upon your situation, they will determine if a TeleHealth visit will work for your needs. If so, your TeleHealth appointment will be scheduled.

2. Confirm your appointment. Your primary care office or provider will schedule your appointment and email you the time and a link for your video visit. We are currently using the Zoom platform, which is HIPAA compliant, for these calls. There is an app available for download on Google Play and the App Store. While the app may make the experience easier, it is not required.

3. Video chat. Your TeleHealth visit on Zoom will work much like a FaceTime or Skype call. On the date and time of your scheduled visit, you will use the link provided to start your visit. When your visit begins, you will see yourself and your provider on the screen. Your provider will see the same.

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