Changes to Our Visitor Policy
Effective TUESDAY, SEPTEMBER 29, 2020
We understand that visits from family members and friends are an important part of the healing process. We have put the following restrictions in place to allow us to continue to provide excellent care while maintaining the safety of our patients, staff, and community.
We continue to investigate a COVID-19 cluster that involves 4 inpatients from the Balfour unit. Out of an abundance of caution, we are not permitting any visitors to the Hospital until further notice. The cluster has been contained and after undergoing a thorough cleaning, the Balfour unit has reopened to patients. We have tested all patients and employees on this unit and are conducting contact tracing to identify others who will need to obtain a COVID-19 test.
If you are found to need testing due to a high risk exposure, we will contact you directly to provide you with further guidance. This is the information that we have available at this time.
General Inpatient Care Units, including ICU:
- At this time, no visitors are allowed in the Hospital.
- In specific circumstances, such as end of life care or a patient in need of a medical guardian/decision maker, please reach out to your loved ones care team for guidance.
- Individuals with fever, cough, sore throat, shortness of breath, chills, body aches, headache, fatigue, weakness, or new loss of taste or smell in the last 7 days are not allowed to enter the Hospital for visitation.
- Persons who have traveled to a high-risk area for COVID-19 outside of Massachusetts, or have had contact with a person known or suspected to be infected with COVID-19 in the past 14 days are not allowed to visit. Please refer to mass.gov to identify high-risk states.
- Persons under the age of 18 are not allowed to visit.
- In the event of the need for a family meeting for the discussion of medical decision-making, family members will be asked to participate by phone from home.
- Only the birthing partner and a doula (if pre-approved)will be allowed onto Weber Maternity Unit.
- A wrist band will be provided and MUST be worn to allow access to the unit.
- Approved birthing partner will be screened using the standard criteria for visitor screening every time he or she enters the Hospital.
- Any approved visitor must be checked in at the desk prior to visiting and must show their band.
- No visitor, regardless of whether or not previously approved, will be allowed to visit if they are sniffing, sneezing, or coughing-regardless of the sources of those symptoms.
- No children under the age of 18.
- Visitors in violation of these rules will be removed from the premises.
- Patients who are not a Person Under Investigation: no visitors are allowed, one individual with exception (parent, guardian, or healthcare proxy)
- Pateints presenting as PUI:
- Critically ill patients - 2 family members, of which one is the healthcare proxy. Exceptions in the case of dying patients.
- Asymptomatic or mildly symptomatic patients - no visitors, one individual with exception (parent, guardian, or healthcare proxy). Visitors will be restricted to patient room.
- For patients requiring sedation, 1 visitor or escort (screened on arrival) will be allowed.
- For patients - 1 visitor or escort (screened on arrival) will be allowed.
- Vendor/Sales reps are restricted from coming to the Hospital for any non-critical and non-clinical training.
- Volunteers allowed - subject to same screening as employees
- Volunteers discouraged if onsite for social activities and over the age of 65+
- Community clergy are considered visitors, NOT allowed unless special circumstances.
- Non-clinical, shadowing requests are not allowed for duration of restricted visiting
- Nursing, Rehab, Diagnostic Imaging, Pharmacy, and other clinical students are allowed due to potential need for their assistance.