Your Visit

Upon arriving at the Emergency Care Center (ECC), a specially trained registered nurse will determine your problem and its severity. The triage nurse also obtains important medical information that will be given to the doctor and nurses who will be treating you.

We understand that when you are sick or injured, no illness is more important than your own. While we try to treat every emergency patient in the order that each arrives, that isn't always possible.

Critical patients

Critically ill patients must be treated first. They may arrive through the reception area or through the ambulance entry. These patients must be seen before less serious cases.

Special needs

We have specialized rooms dedicated to different types of treatment. Depending on your problem, you may have to wait for a particular room to become available even while other patients are being seen for other types of treatment.

Quick Care

This is a special area of the ECC that focuses exclusively on less serious problems. It is available every day from 9 a.m. - 11 p.m. to help you get the best and quickest care possible.

Before being released, the doctor or nurse will review written instructions for your follow-up care at home. We encourage you to ask any questions. We're here to provide quality care and that includes making you or your loved ones feel at ease.